Suites and Service

The exclusive Burj Al Arab is an all-suite hotel that encompasses 28 double stories to contain the 202 luxury duplexes of superior standard. The unrivalled personalized service is a signature of Burj Al Arab. For the comfort and convenience of guests, there is a dedicated reception on each floor with check-in conducted in the privacy of the individual suite. Butlers are in attendance 24 hours a day to address the needs of each and every guest. There are over 1,600 colleagues from 75 countries working in Burj Al Arab, which makes the staff-to-suite ratio 8:1. It is one of the highest in the world, and ensures personalized service and continuous care and pampering. Special facilities for younger guests are available: Sinbad’s Kids’ Club is located on the 18th floor, where children are looked after, play games and enjoy entertainment. In-suite babysitters can be arranged on request.

Features

In-suite technology is intuitive and programmed to suit the needs of every discerning guest. It includes 93 cable television channels, 2 in-house television channels, a vast array of DVDs screened on 42” plasma screens with surround sound, a business desk with laptop, scanner, complimentary broadband wireless internet connection and private facsimile. All in-suite laptops of Burj Al Arab are equipped with the latest software including Windows Vista and Microsoft Office 2007.

Floor to ceiling windows offer each guest their own breathtaking view of the Arabian Gulf and curtains are electronically controlled. In fact, the entire in-suite electronic system is designed to allow guests to fine tune their environment at the touch of a button. Every suite benefits from a range of unique first-class flourishes, including an extensive selection of complimentary Hermes amenities and a pillow menu with 17 options, including some for children. A special bath menu is available and the butler will be glad to explain different options: from the refreshing Mint Bath to the most decadent Extreme Indulgence which includes caviar, champagne and strawberries. Aromatherapy Associates’ products are used in preparing the special baths. A sophisticated private dining menu is served 24 hours. Alternatively, guests are able to coordinate with the Executive Chef and Private Dining Manager to create a personalized menu for a romantic dinner or a party which will be served in the intimate opulence of a private suite.

Height of luxury - the Royal Suites

Spanning the entire 25th floor, the two regally appointed Royal Suites are the absolute must for visiting VVIPs. The grand entrance door of the suite leads to the magnificent hall and the fascinating marble and gold staircase invites guests to the upper level. Palatial surroundings surpass home comforts with a private elevator between the two levels of the suite, a private cinema, four poster rotating canopy bed and a stunning Majlis area for entertaining guests. This is in addition to a sumptuous dressing room which is larger than the average hotel room and the study is equipped with the latest business technology. Telecommunications All suites feature laptop computers with wireless internet access, videos on demand and a 42” plasma television screen. Guests also have the ability to view and allow entry to visitors through their television. Every suite has a minimum of 14 phones (27 phones in both the Royal Suites).

Restaurants and Bars

• Al Mahara (‘Oyster Shell’, accessible from the upper lobby)
• Al Muntaha (‘The Highest’ or ‘The Ultimate’, located on the 27th floor)
• Al Iwan (‘Royal Dining Hall’, located in the upper lobby)
• Junsui (‘Pure’, located on the Ground Mezzanine floor)
• Bab Al Yam (‘Gateway to the Sea’, located on the ground floor)
• Majlis Al Bahar (‘Beachside Lounge’, located at Burj Al Arab’s private beach)
• Sahn Eddar (‘Reception of the House’, located in the upper lobby)
• Skyview Bar (located on the 27th floor)

Assawan Spa & Health Club

It’s hard to imagine a more serene and invigorating atmosphere in which to relax the body and soothe the soul than that of the Assawan Spa & Health Club. Located on 18th floor, the lavishly decorated private health and fitness facility is named after the Assawan stone known for its purity and healing properties.

The extravagant decor is strongly reminiscent of bathing pools used by ancient Middle Eastern civilizations. Green, red, black and white colours dominate in the palette of the spa areas to represent the four colours of the national United Arab Emirates flag.

Assawan Spa & Health Club offers a unique nature based luxury environment to help you unwind. The relaxing ritual of water, steam and rest prepare guests for the pleasure of treatments from world-renowned houses such as La Prairie, ESPA and Aromatherapy Associates, applied by a skilled and caring team of therapists. Both the ladies and gentlemen’s relaxation areas feature an aqua retreat. Separate indoor infinity pools and treatment rooms with ocean views and a Jacuzzi complement the spa, along with saunas, steam rooms, plunge pools. Additional facilities include a squash court, a fitness center with aerobic facilities, advanced cardiovascular and resistance training equipment and a hair salon.

Assawan Amphitheatre

A secluded lounge, Assawan Amphitheatre, is located on the balcony of the 18th floor between the two sides of the spa. This is a perfect venue to relax and unwind after a treatment, enjoying a herbal tea or light snack from the healthy menu. Exclusive exhibitions and private events, as well as the weekly cocktail party hosted by the General Manager of Burj Al Arab, are organized in this lounge.

Diwania Library

The library, also located on the 18th floor, offers guests a quiet retreat to browse through the collection of books or enjoy a game of snooker.

Other facilities

Swimming Pool

An open-air swimming pool is located on the ground level of Burj Al Arab next to Bab Al Yam restaurant and Marina Garden. A swim-in pool bar offers a vast selection of refreshing beverages and cocktails in the shade of the palms.

Private Beach

Burj Al Arab guests have access to the private beach, located on mainland next to Majlis Al Bahar across the causeway. Comfortable sun beds on the white sand, mineral water facial sprays, cold towels and light refreshments – everything contributes to creating a sublime, relaxing and enjoyable ambience. A selection of water sport activities – from kayaking to parasailing – is available from the Water Sport Hut located on the adjacent beach of Madinat Jumeirah.

Wild Wadi Water Park

The exhilarating waters of Wild Wadi Water Park attract younger guests and guests young at heart. It comprises 12 acres of Arabian-themed water park offering thrilling themed rides, game zones and wholesome fun for families. Guests of Burj Al Arab enjoy unlimited complimentary access to the park.

For further information, please contact: Jumeirah